Welcome to your Ielts Listening Test 11
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SECTION 1
Questions 1-10
Complete the details below using
NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
Now turn to section 1:You will hear a conversation between a travel agent and and a customer
Listen carefully and answer
Questions 1 to 7:

Questions 1-3
Choose THREE letters B-H.
Which THREE other activities does the customer want to do?
Questions 4-7
Complete the form below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
Questions 8-10
Label the map below.
Write the correct letter
A-G next to questions
8-10

SECTION 2
Questions 11-20
You will hear an extract from a radio programme about a famous bridge.
First look at questions 11 to 18.
Now Listen carefully and answer Questions 11 to 18:
Complete the sentences below.
Write NO MORE THAN THREE WORDS for each answer.
Questions 14-18
Complete the form below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
Questions 19-20
Complete the questions below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
SECTION 3
Question 21
You will hear two students discussing the subject of rock art.
First you have some time to look at Questions 21 and 27.
Now Listen carefully and answer Questions 21 to 27:
Choose the correct letter, A, B or C.
21. Which graph shows the distribution of animals painted on the caves?

Questions 22-25
How does the woman describe each type of drawing?
Choose your answers from the box and write the letters A-H next to questions 22-25.
A. uncommon E. consisting of dots
B. realistic F. complex
C. two-dimensional G. important
D. childish H. huge
22. bulls .......................
23. humans .......................
24. signs .......................
25. fish .......................
26. .......................
27. .......................
Questions 28-30
Choose the correct letter
A, B or C.
28. The cave was closed in 1963 because.
29. How does David feel about the closure of the cave?
30. How can people enjoy the drawings today?
SECTION 4
Questions 31-32
You will hear an extract from a university lecture on the topic of marketing.
First look at questions 31 to 40.
Now Listen carefully and answer Questions 31 to 40:
Complete the notes below.
Write NO MORE THAN THREE WORDS for each answer.
What is marketing?
31. .................... and .................... represent only two aspects of marketing.
Marketing involves
• finding customers
• ensuring customer satisfaction
• 32. ....................
Questions 33-34
Complete the chart below.
Write NO MORE THAN TWO WORDS for each answer.
Human needs
. Physical needs: e.g. food, 33. .................... and ....................
. Human wants - Human demands
. Social needs : e.g. belonging
. 34. .................... needs e.g. knowledge
Questions 35-38
Which market research method is used by each of these businesses?
Write the correct letters A-C next to questions 35-38.
A. customer observation
B. free offers
C. in-store surveys
35. supermarkets .........................
36. department stores .........................
37. fast-food companies .........................
38. theme parks .........................
Questions 39-40
Complete the notes below.
Write NO MORE THAN THREE WORDS for each answer.
- Product performance: - Customers are:
. poor . unhappy
. good . 39. ....................
. 40. ................ . delighted
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